Delegate Profile

Anthony Record


Company NameOptical Seminars, Inc.


Anthony Record's thirty years of optical and management experience in corporate, private, lab, and retail environments have given him the foundations for a keen understanding of personnel, customer service, and the types of relationships that need to be present in a successful optical business. Mr. Record has created a number of programs that cover such management topics as exceptional patient and customer service, management and leadership, motivation, interviewing techniques, time management, training techniques, and professional telephone skills. The technical topics he has created include prevention of medical and ophthalmic errors, history of polarization, progressive lens technology, photochromic lenses, 212' dispensing, the one-minute optician, anisometropia in the 21st century, and many more. His highly personalized presentations include real-life experience and examples to illustrate the objectives of his training. Anthony has an uncanny ability to establish and maintain a positive connection with his audience, a skill this accomplished speaker attributes to his personal mission statement: 'In all that you do keep the Gold and Silver in mind. The Golden Rule we all know: Do unto others as you would have them do unto you. The Silver Rule is not as well known, but equally important in building and maintaining personal and professional relationships: Promise Less, Deliver More. I have also come to embrace Stephen Covey's definition of true leadership management as 'The ability to communicate a person's talent and worth so clearly that he comes to see it in himself.' Anthony's programs are uplifting, enriching, and packed with techniques and strategies that come from first-hand experience. He incorporates a bit of audience participation and humor with activities that are designed to drive home learning points while keeping the atmosphere upbeat and entertaining. Anthony is attuned to participants' needs, understanding that success depends on trust and collaboration. His goals are for audience members to leave feeling they have just participated in one of the best seminars they have ever attended, and to take away information and action steps that will immediately enhance their career.

Education Sessions

  • Motivation, Delegation, and Prioritization: A Primer for Practice Managers and Business Owners

    September 13, 2017, 1:30 PM - 3:30 PM, 1001-V

    While leadership success is dependent on many things, a practitioner or manager's abilities to motivate staff members, effectively delegate tasks, and to effici...

    • Language: English
  • Let's Have a Meeting! Effective and Efficient Staff Meetings

    September 13, 2017, 5:00 PM - 6:00 PM, 901-V

    According to a recent survey posted on, most employees waste more than a year of their lives attending useless business meetings. After attendi...

    • Language: English
  • The 7 Habits of Highly Effective Opticians

    September 14, 2017, 2:45 PM - 4:45 PM, 901-V

    This two-hour course was developed around the framework of Dr. Stephen R. Covey's bestselling masterwork, The 7 Habits of Highly Effective People. It is neither...

    • Language: English
  • How to Irritate Your Patients

    September 14, 2017, 5:00 PM - 6:00 PM, 903-V

    Sometimes the best way to understand something is to identify and understand its opposite. After attending this tongue-in-cheek-yet-serious one-hour, dynamic se...

    • Language: English

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