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1 - 12 of 13 results

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  • A Checklist for Managing Spectacle Complaints

    September 14, 2017, 8:30 AM - 9:30 AM, 901-V

    This course will help the learner to identify and rectify the most common problems that patients experience with their eyeglasses. The problems discussed are ge...

    • Language: English

  • Creating Memorable Patient Experiences

    September 13, 2017, 3:45 PM - 4:45 PM, 901-V

    Why should patients choose your office for their eye care needs with all the other options available? It's important to find ways to create personalized patien...

    • Language: English

  • Customer Expectations - Breaking the Mediocre Mindset

    September 14, 2017, 9:45 AM - 10:45 AM, 901-V

    This seminar is designed to give participants the tools needed for providing world class customer service. At the conclusion of the seminar, each participant ...

    • Language: English

  • Hot Topics in Glaucoma

    September 15, 2017, 2:45 PM - 4:45 PM, 901-V

    The specialty of glaucoma has seen great advances in the past few years. This team taught course will highlight recent developments in therapeutic agents, surgi...

    • Language: English

  • Let's Have a Meeting! Effective and Efficient Staff Meetings

    September 13, 2017, 5:00 PM - 6:00 PM, 901-V

    According to a recent survey posted on officebroker.com, most employees waste more than a year of their lives attending useless business meetings. After attendi...

    • Language: English

  • Matching Lens Technology to Patient Needs

    September 15, 2017, 5:00 PM - 6:00 PM, 901-V

    This session is a follow up to the spectacle lens update course. Once you understand what's available in today's lens technologies, the next step is knowing whe...

    • Language: English

  • New Technologies in Glaucoma Management from ERG to OCT

    September 15, 2017, 9:45 AM - 11:45 AM, 901-V

    This course will examine new technologies entering the market and those in development. Emphasis will be on diagnostic and treatment technology and how it can b...

    • Language: English

  • Retail Tactics - Differentiating Yourself and Your Business

    September 15, 2017, 8:30 AM - 9:30 AM, 901-V

    It is extremely difficult for Independent practices to compete on price with big box stores and online retailers. So how do you differentiate yourself and your ...

    • Language: English

  • Revitalizing the Established Practice Through Technology

    September 14, 2017, 11:00 AM - 12:00 PM, 901-V

    Dr. Henne describes how technology revitalized his practice and re-ignited his passion for patient care, at the time in his career most think about leaving prac...

    • Language: English

  • The 5 Best Business Lessons

    September 14, 2017, 7:15 AM - 8:15 AM, 901-V

    All too often we spend a lot of time on initiatives that have very little benefit to our overall business goals. Using the strategies of our 5 senses this cours...

    • Language: English

  • The 7 Habits of Highly Effective Opticians

    September 14, 2017, 2:45 PM - 4:45 PM, 901-V

    This two-hour course was developed around the framework of Dr. Stephen R. Covey's bestselling masterwork, The 7 Habits of Highly Effective People. It is neither...

    • Language: English

  • The Opportunities of Blue Light Technology

    September 14, 2017, 5:00 PM - 6:00 PM, 901-V

    Blue light is a normal, natural part of our earthly presence and serves to normalize our circadian rhythms and normal daynight functioning. However, with the ad...

    • Language: English

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