Patient Communication and Sales Strategies

Patient Communication and Sales Strategies

September 14, 2017, 2:45 PM - 4:45 PM

1007-V

Language:
English

Today's patients are more demanding and have higher expectations than ever before. The Baby Boomers are accustomed to getting what they what when they want it. The Millenials have been taught by experience to be skeptical unless someone 'unknown' has made a recommendation. Just what are we service professionals supposed to do?

Speakers

  • Valerie Manso

    Speaker

    Ms.

    Manso Management Resources, Inc.

    VALERIE A. L. MANSO, BA, A.B.O.C., F.N.A.O. BACKGROUND Valerie is the President of Manso Management Resources, Inc., a training and development...

Documents

Documents available after booking session

Type of Session

  1. Type of Session Course

Course Number

  1. Course Number 25B2

Pending Accreditations

  1. A - ABO Yes
  2. C - COPE No
  3. FL-OD - Florida State Board of Optometry No
  4. FL-OP - Florida State Board of Opticianry Yes
  5. FL-T - Florida State Board of Opticianry – Technical No
  6. N - NCLE No
  7. NYS-CL-A - New York State Opticians - Contact Lenses - Advanced No
  8. NYS-CL-B - New York State Opticians - Contact Lenses - Basic No
  9. NYS-CL-I - New York State Opticians-Contact Lenses-Intermediate No
  10. NYS-D-A - New York State Opticians-Dispensing-Advanced No
  11. NYS-D-B - New York State Opticians-Dispensing-Basic No
  12. NYS-D-I - New York State Opticians-Dispensing-Intermediate No
  13. O - Orals No
  14. P - AOA Paraoptometric Commission No
  15. T - TQ-CEE No
  16. TPA - Therapeutic No
  17. J - JCAHPO No

Categories

  1. Track
    Business Solutions - Customer Experience
    Retail Track

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